Accessibility Statement

Accessibility Statement for Gardeners Coney Hall Website

Gardeners Coney Hall is committed to ensuring that our online information and services are accessible to all visitors, including disabled people, older people, and those using assistive technologies. We aim to make it as easy as possible for everyone in the Coney Hall area and beyond to learn about and access our gardening services.

Our accessibility commitment

We are working towards full compliance with the Web Content Accessibility Guidelines, known as WCAG 2.1, at the AA level. These guidelines explain how to make web content more accessible for people with a wide range of access needs, including visual, auditory, cognitive, and motor impairments.

Our objective is to provide a usable and consistent experience across our website, so that customers looking for accessible gardeners in Coney Hall can navigate our content without barriers.

Measures we take to improve accessibility

To help meet WCAG 2.1 AA requirements, we:

Use a clear and consistent layout, so pages and navigation are predictable and easy to understand.

Write content in plain language where possible, keeping sentences and paragraphs concise to aid readability.

Use headings and subheadings in a logical structure so that content makes sense when read in order or via assistive technologies.

Ensure sufficient colour contrast between text and background so that content can be read by people with low vision or colour vision deficiency.

Avoid relying on colour alone to convey important information.

Provide meaningful text for images where appropriate, helping users who rely on screen readers understand the purpose of visual content.

Screen reader compatibility

The Gardeners Coney Hall website is designed to work with common screen reader software. We aim to:

Use descriptive page titles and headings so visitors can quickly understand the topic of each page.

Provide informative alternative text for important images that convey information or support understanding of our gardening services in Coney Hall.

Use descriptive link text, so it is clear where a link will take you or what action it will perform.

Provide form labels and instructions that can be read and understood by screen reader users.

Keyboard navigation

Our website is intended to be fully navigable using a keyboard alone, without requiring a mouse. This benefits people who use keyboard-only access, switch devices, or alternative input methods. You should be able to:

Move through interactive elements, such as links and buttons, using the keyboard.

See a visible focus indicator to show which element is currently selected.

Access and submit forms via keyboard controls.

Navigate in a logical order that follows the visual layout of each page.

Ongoing improvements

Accessibility is an ongoing process. We regularly review the Gardeners Coney Hall website as we update content and features. Where we identify issues that may prevent full WCAG 2.1 AA compliance, we aim to address them as part of our continuous improvement work.

We welcome feedback from people who use assistive technologies or have particular access needs in the Coney Hall area, so that we can prioritise changes that make the most difference.

Contact us about accessibility

If you experience any difficulty using the Gardeners Coney Hall website, or if you need information about our gardening services in an alternative format such as large print, audio description, or a simplified text version, you can contact us using the standard contact options published on this website.

Please tell us:

Which page or section you were trying to use.

What problem you encountered, including any assistive technology you were using.

What format or adjustment would help you access the information.

We will review your request and aim to respond in a reasonable timeframe. Your feedback helps us improve the accessibility and usability of our online services for everyone in the accessible Gardeners Coney Hall area.